Shipping Policy

Effective Date: [4/22/2025]

We’re committed to getting your tea delivered safely and swiftly.

Processing Time

All orders are processed within 2–4 business days. During sales or holiday seasons, processing times may be slightly extended. You’ll receive a confirmation email with tracking details once your order ships.

Shipping Rates & Delivery Times

Shipping fees are calculated at checkout based on your location and selected delivery method. Most U.S. orders arrive within 3–7 business days after dispatch.

International Shipping

We currently offer international shipping to select countries. Delivery times and customs duties may vary by location. Customers are responsible for any additional taxes, duties, or fees imposed by their country.

Lost or Stolen Packages

Once a package is marked as delivered, we are not responsible for lost or stolen items. Please ensure your shipping address is accurate and secure. If your order appears to be missing, contact the carrier first and then reach out to us if needed.

Shipping Questions?

We’re here to help! Email us at info@thecreatorslab.net and we’ll do our best to assist.